Skip to content
Select Your Language

Selecting a language changes the language and content on the Trane site.

  • United States English
  • Canada English French
  • Argentina Spanish
  • Mexico Spanish
  • Brazil Portuguese
  • Aruba English
  • Bahamas English
  • Belize English
  • Bermuda English
  • Bolivia Spanish
  • Bonaire English
  • Chile Spanish
  • Colombia Spanish
  • Costa Rica Spanish
  • Dominican Republic Spanish
  • Ecuador Spanish
  • El Salvador Spanish
  • Grenada English
  • Guadeloupe English
  • Guatemala Spanish
  • Guyana English
  • Haiti English
  • Jamaica English
  • Martinique English
  • Netherland Antilles English
  • Nicaragua Spanish
  • Panama Spanish
  • Paraguay Spanish
  • Peru Spanish
  • Puerto Rico Spanish
  • Saint Lucia English
  • St. Vincent & Grenadines English
  • Suriname English
  • Trinidad & Tobago English
  • Venezuela Spanish
  • Armenia English
  • Austria German
  • Azerbaijan English
  • Belgium French Dutch English
  • Croatia Croatian
  • Czech Republic Czech
  • Denmark English
  • Estonia English
  • Finland English
  • France French
  • Georgia English
  • Germany German
  • Greece Greek
  • Hungary Hungarian
  • Israel English Hebrew
  • Ireland English
  • Italy Italian
  • Kazakhstan English
  • Kyrgyzstan Russian
  • Latvia English
  • Lithuania English
  • Luxembourg French German
  • The Netherlands Dutch
  • Norway English
  • Poland Polish
  • Portugal Portuguese
  • Romania Romanian
  • Serbia English
  • Slovakia Czech
  • Slovenia English
  • Spain Spanish
  • Sweden Swedish
  • Switzerland French German Italian
  • Turkey Turkish
  • Ukraine English
  • United Kingdom English
  • Tajikistan Russian
  • Turkmenistan Russian
  • Uzbekistan Russian
  • United Arab Emirates English
  • Qatar English
  • Kuwait English
  • Egypt English
  • Lebanon English
  • China Simplified Chinese English
  • Korea, Republic of (South Korea) Korean English
  • Vietnam Vietnamese English
  • India English
  • Australia English
  • Japan Japanese
  • Guam English
  • Thailand Thai English
  • Taiwan Traditional Chinese English
  • Hong Kong SAR English
  • Indonesia English
  • Malaysia English
  • Philippines English
  • Singapore English
  • New Zealand English

ComfortSite Login

Trane ComfortSite is an extranet site designed to save you time. With your secure login, you can:

  • Order Equipment, Parts, Literature and track Order Status
  • View product literature
  • Register for Training programs
  • Complete Warranty requirements online
  • Search for specific Product Information
  • Use interactive Product Support functions
  • View and print invoices through Account Track Online
  • and More
Log In

Trane Connect

This is the login for Trane® Connect™ and other Trane® commercial applications. Trane® Connect™ is our secure, cloud-based customer portal to access your building systems to remotely monitor and manage building systems, and conduct routine maintenance.

Log In
Trane Commercial
  • Products
    • Products
    • Air Handling
      • Air Handling
      • Air Handlers for Data Centers
      • Air Rotation Units
      • Terminal Units
      • Performance Air Handlers
      • Terminal Units
      • Unit Heaters
      • Variable-Air-Volume Units
    • Chillers
      • Chillers
      • Air-Cooled Chillers
      • Chiller Heaters
      • Modular Chillers
      • Process Chillers
      • Water-Cooled Chillers
    • Design & Analysis Software
      • Design & Analysis Software
      • TRACE®
      • Trane® Design Assist™
      • myC02e™
      • myPLV®
      • Trane® Select Assist™
      • System Analyzer
    • Heat Pumps
      • Heat Pumps
      • Heat Pump Chillers
      • Domestic Hot Water Heat Pump
    • Liquid Cooling Systems
      • Liquid Cooling Systems
      • Coolant Distribution Unit (CDU)
    • Packaged Units & Split Systems
      • Packaged Units & Split Systems
      • Dedicated Outdoor Air Units
      • Rooftop Units
      • Self-Contained Units
      • Split Systems
      • Water Source Heat Pumps
    • Thermal Energy Storage
      • Thermal Energy Storage
      • Thermal Battery Systems
      • Thermal Energy Storage Solutions
    • Trane Drives
      • Trane Drives
      • TR200 Variable Frequency Drive
    • Smart Buildings
      • Smart Buildings
      • AI Solutions
      • Building Control Solutions
      • Cybersecurity
      • Digital Technology
      • Equipment Controls
      • Systems Integration
    • VRF & Ductless Solutions
      • VRF & Ductless Solutions
      • N-Gen CITY MULTI VRF
      • HVRF
      • Mini-Splits
    • Systems
      • Systems
      • Comprehensive Heat Pump Chiller Systems
      • CoolSense Systems
      • Comprehensive Chilled Water Systems
      • Intelligent VAV Systems
      • Thermal Battery Systems
      • Zoned Rooftop Systems
      • Geothermal Systems
      • Indoor Agriculture System
      • VRF Systems
  • Services
    • Services
    • Optimization
      • Optimization
      • Energy Efficiency
      • Controls Upgrades
      • HVAC Upgrades
    • Repair & Maintain
      • Repair & Maintain
      • Controls System Maintenance
      • HVAC Maintenance
      • HVAC System Repair
      • Warranty
    • Rentals
      • Rentals
      • Contingency Planning
      • Emergency Response
      • Planned Maintenance
    • Sustainability & Resiliency
      • Sustainability & Resiliency
      • Decarbonization Solutions
      • Resiliency Solutions
    • Whole Building Solutions
      • Whole Building Solutions
      • Building Modernization
      • Energy Services
  • Support
    • Support
    • Financing
      • Financing
      • Anticipation Discount Program
      • Financial Services
    • Incentives
    • Regulations
      • Regulations
      • Building Performance Standards
    • Utilities
      • Utilities
      • Rebate Finder
      • Utility Credentials
      • BIM Library
      • Software Downloads
      • Document Finder
      • Trane C.D.S. Software Support
  • Education & Training
    • Education & Training
    • Training
      • Training
      • Trane University
      • Trane Education Center
      • Design & Analysis Tools Training
      • Engineers Newsletters & Engineers Newsletters Live!
    • Roles
      • Roles
      • Engineers
      • Contractors
      • Facility Managers
  • Industry Insights
    • Industry Insights
    • Commercial Real Estate
    • Data Centers
    • Federal Government
    • Healthcare
    • Higher Education
    • High Tech
    • Industrial
    • K-12
    • Local & State Government
    • National Accounts
  • About
    • About

    • About Us
    • Contact Us
    • Locate a Sales Office
    • Trane Newsroom
    • Customer Stories
    • Trane Blog
    • Events & Webinars
    • Press Releases
    • ComfortSite Login
    • Trane Connect
      • North America

      • United States English
      • Canada English French
      • Latin America

      • Argentina Spanish
      • Mexico Spanish
      • Brazil Portuguese
      • Aruba English
      • Bahamas English
      • Belize English
      • Bermuda English
      • Bolivia Spanish
      • Bonaire English
      • Chile Spanish
      • Colombia Spanish
      • Costa Rica Spanish
      • Dominican Republic Spanish
      • Ecuador Spanish
      • El Salvador Spanish
      • Grenada English
      • Guadeloupe English
      • Guatemala Spanish
      • Guyana English
      • Haiti English
      • Jamaica English
      • Martinique English
      • Netherland Antilles English
      • Nicaragua Spanish
      • Panama Spanish
      • Paraguay Spanish
      • Peru Spanish
      • Puerto Rico Spanish
      • Saint Lucia English
      • St. Vincent & Grenadines English
      • Suriname English
      • Trinidad & Tobago English
      • Venezuela Spanish
      • Europe

      • Armenia English
      • Austria German
      • Azerbaijan English
      • Belgium French Dutch English
      • Croatia Croatian
      • Czech Republic Czech
      • Denmark English
      • Estonia English
      • Finland English
      • France French
      • Georgia English
      • Germany German
      • Greece Greek
      • Hungary Hungarian
      • Israel English Hebrew
      • Ireland English
      • Italy Italian
      • Kazakhstan English
      • Kyrgyzstan Russian
      • Latvia English
      • Lithuania English
      • Luxembourg French German
      • The Netherlands Dutch
      • Norway English
      • Poland Polish
      • Portugal Portuguese
      • Romania Romanian
      • Serbia English
      • Slovakia Czech
      • Slovenia English
      • Spain Spanish
      • Sweden Swedish
      • Switzerland French German Italian
      • Turkey Turkish
      • Ukraine English
      • United Kingdom English
      • Tajikistan Russian
      • Turkmenistan Russian
      • Uzbekistan Russian
      • Middle East

      • United Arab Emirates English
      • Qatar English
      • Kuwait English
      • Egypt English
      • Lebanon English
      • Asia Pacific

      • China Simplified Chinese English
      • Korea, Republic of (South Korea) Korean English
      • Vietnam Vietnamese English
      • India English
      • Australia English
      • Japan Japanese
      • Guam English
      • Thailand Thai English
      • Taiwan Traditional Chinese English
      • Hong Kong SAR English
      • Indonesia English
      • Malaysia English
      • Philippines English
      • Singapore English
      • New Zealand English
  • Air Handling
  • Air Handlers for Data Centers
  • Air Rotation Units
  • Terminal Units
  • Performance Air Handlers
  • Terminal Units
  • Unit Heaters
  • Variable-Air-Volume Units
  • Chillers
  • Air-Cooled Chillers
  • Chiller Heaters
  • Modular Chillers
  • Process Chillers
  • Water-Cooled Chillers
  • Heat Pumps
  • Heat Pump Chillers
  • Domestic Hot Water Heat Pump
  • Thermal Energy Storage
  • Thermal Battery Systems
  • Thermal Energy Storage Solutions
  • Packaged Units & Split Systems
  • Dedicated Outdoor Air Units
  • Rooftop Units
  • Self-Contained Units
  • Split Systems
  • Water Source Heat Pumps
  • VRF & Ductless Solutions
  • N-Gen CITY MULTI VRF
  • HVRF
  • Mini-Splits
  • Systems
  • Comprehensive Heat Pump Chiller Systems
  • CoolSense Systems
  • Comprehensive Chilled Water Systems
  • Intelligent VAV Systems
  • Thermal Battery Systems
  • Zoned Rooftop Systems
  • Geothermal Systems
  • Indoor Agriculture System
  • VRF Systems
  • Design & Analysis Software
  • TRACE®
  • Trane® Design Assist™
  • myC02e™
  • myPLV®
  • Trane® Select Assist™
  • System Analyzer
  • Liquid Cooling Systems
  • Coolant Distribution Unit (CDU)
  • Trane Drives
  • TR200 Variable Frequency Drive
  • Smart Buildings
  • AI Solutions
  • Building Control Solutions
  • Cybersecurity
  • Digital Technology
  • Equipment Controls
  • Systems Integration
  • Optimization
  • Energy Efficiency
  • Controls Upgrades
  • HVAC Upgrades
  • Sustainability & Resiliency
  • Decarbonization Solutions
  • Resiliency Solutions
  • Repair & Maintain
  • Controls System Maintenance
  • HVAC Maintenance
  • HVAC System Repair
  • Warranty
  • Whole Building Solutions
  • Building Modernization
  • Energy Services
  • Rentals
  • Contingency Planning
  • Emergency Response
  • Planned Maintenance
  • Utilities
  • Rebate Finder
  • Utility Credentials
  • BIM Library
  • Software Downloads
  • Document Finder
  • Trane C.D.S. Software Support
  • Financing
  • Anticipation Discount Program
  • Financial Services
  • Incentives
  • Regulations
  • Building Performance Standards
  • Training
  • Trane University
  • Trane Education Center
  • Design & Analysis Tools Training
  • Engineers Newsletters & Engineers Newsletters Live!
  • Roles
  • Engineers
  • Contractors
  • Facility Managers
  • Commercial Real Estate
  • Data Centers
  • Federal Government
  • Healthcare
  • Higher Education
  • High Tech
  • Industrial
  • K-12
  • Local & State Government
  • National Accounts
  • About Us
  • Contact Us
  • Locate a Sales Office
  • Trane Newsroom
  • Customer Stories
  • Trane Blog
  • Events & Webinars
  • Press Releases
Find Trane Rep

Crosstown Concourse

Project Highlights

Location: Memphis, Tennessee

Industry: Commercial Real Estate

Products Used: Chillers, Controls

Services Used: Energy Analysis & Monitoring, Upgrading

Climate: Humid & Hot

Topic: Sustainability, Innovation, Efficiency, Optimal Comfort

Crosstown-Concourse-page.jpg
Crosstown-Concourse-small.jpg

Challenge

Crosstown Concourse building managers, Commercial Advisors, and the Crosstown Development Team knew that increasing market value of the property was essential to revitalizing the neighborhood. They also realized it was equally important to lower operational costs, promote sustainability, and maximize asset potential to increase value for building owners; allow tenants to conduct effective commerce; and help property managers attract tenants. The group sought the resources of a strategic partner to align with them in building this community.

Solution

Commercial Advisors and the Crosstown Development Team selected Trane as their HVAC, controls, and energy services partner based on a successful long-term relationship; and Trane's innovative thinking, real estate industry knowledge, and commitment to the project’s success. Charged with redesigning systems of a 90-year-old, abandoned warehouse, not built for the business, residential, education or retail establishments that will be housed there, Trane invited the developer, engineers, and property manager to their LaCrosse, WI, location to discuss efficient design, and participate in witness testing of a Trane® CenTraVac™ centrifugal chiller.

Meeting low load requirements, reducing energy use
To accommodate low load conditions, the original HVAC system design consisted of four 525-ton centrifugal chillers, one 100-ton screw chiller and five cooling towers. Through collaboration and the leveraging of Trane's systems expertise, the group was able to bring a new perspective to the challenge. After witnessing the Trane CenTraVac chiller's low turndown rates, two chillers were eliminated from the design and three 700-ton Trane centrifugal chillers with a low flow condenser design and three cooling towers were included. The redesign reduced pumping and fan horsepower by 160HP, and freed up 3,500 sq ft of space. “It was a 30-year decision, and we wanted to look at things differently,” said Dan Chancey, senior vice president, asset management, Commercial Advisors. “Our goal was to get the chiller down to 10 percent capacity; we watched them get it down to 5 percent. We were able to buy fewer chillers with more tonnage. It was more efficient, less costly, and we now have open space for storage or to rent.”

Optimizing operations, improving efficiency
A Trane® Tracer™ Ensemble cloud-based building management system is used to maximize daily operations, establish scheduling, make set point changes, troubleshoot issues and engage chiller plant optimization tools.  The system also enables the use of Intelligent Services from the Trane® Building Advantage™ portfolio of energy services, including Building Performance, Energy Performance, and Active Monitoring.

Managing energy consumption

With Building Performance, Trane uses data to uncover opportunities and provide recommendations to optimize equipment runtime, reduce operational costs and promote sustainable efforts. Energy Performance provides real-time energy monitoring to identify where and when the building consumes energy, along with Trane expertise and insights to drive measurable results. Active Monitoring features 24/7 automated alarm and event monitoring, plus analysis by Trane technical specialists to proactively diagnose issues, enabling faster alarm resolution, and improving technician productivity.

Ensuring optimal operations
An interim Trane service agreement helped keep systems running at peak performance during this complex construction project. Post construction, a comprehensive service program was put in place, with two full-time, on-site Trane technicians integrated into the building maintenance team, enabling them to learn internal systems, tools and software, while they provide staff coaching and training. Preventive maintenance on all core equipment helps reduce failures, downtime, energy use, and service costs. Predictive analytics by Trane engineers detect inefficiencies and potential failures, helping to avoid unplanned outages and costly emergency repairs.

Results

Working together, Commercial Advisors and Trane provided solutions to achieve greater efficiency, showcase sustainability, reduce operational costs, enhance comfort, and increase asset potential of the Crosstown Concourse community. The team helped the developer realize more than $250,000 in capital first cost savings, plus reduced life cycle costs of well over $1.3 million over next 20 years. In addition, a 50 percent reduction in mechanical assets opened up 3,500 sq ft of space that could generate additional revenue. Trane is working with Crosstown Concourse to develop a public education curriculum to promote the importance of energy use and sustainability.

“Going forward, the development has to be an ongoing money maker, otherwise it is a disservice to the community,” said Bradley Wilford, vice president, asset management, Commercial Advisors. “The property will eventually be run by a non-profit board and the dollars will go back into the community.”

"The collaborative effort was focused on doing what was best for the property," added Chancey. "If Crosstown Concourse influences other investment in the neighborhood, becomes an economic catalyst for growth, and helps to eliminate area blight, that's when we’ll know the project was a success."

(Trane, Circle Logo, CenTraVac, Tracer and Building Advantage
are trademarks of Trane in the US and other countries.)

  • Energy and Building Services
  • Products and Systems
  • Education & Training
  • Newsroom
  • About Us
  • Contact Us
  • Indoor Environmental Quality
  • Locate a Sales Office
  • Engineering Support
  • Contractor Support
  • Careers
  • Environmental Compliance
  • Quality
  • Ethical Business Conduct
  • Supplier Terms
  • Facebook
  • LinkedIn
  • YouTube

Privacy Policy  |   Terms of Use

All trademarks referenced are the trademarks of their respective owners.

© 2025 Trane. All Rights Reserved.

Trane Technologies